REFUND AND RETURNS

Refund Policy - Western Sydney Fight Club Store and Equipment

At Western Sydney Fight Club (ABN: 80 658 136 843), your satisfaction is important to us. We aim to provide you with high-quality boxing gear and equipment. Our refund policy is designed to comply with Australian Consumer Law, ensuring your rights are respected.

1. Consumer Guarantees: Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

2. Change of Mind: If you change your mind about your purchase, we are not legally obligated to provide a refund or exchange. However, we understand circumstances may arise. In such cases, please contact us within 14 days of purchase, and we may consider offering an exchange or store credit. The item must be returned in its original condition with proof of purchase.

3. Faulty or Defective Products: If the item you receive is faulty or defective, we will provide you with a refund, repair, exchange, or store credit, as required by Australian Consumer Law. Please contact us immediately upon discovering the issue. We will guide you through the return process and cover return shipping costs.

4. Proof of Purchase: For any returns, exchanges, or refunds, a proof of purchase (receipt or invoice) is required.

5. Return Process: To initiate a return or exchange:

Contact our customer service team within a reasonable timeframe.
Provide details about the issue and proof of purchase.
We will guide you through the return process, including any required documentation.
Once the returned item is received and assessed, we will process the appropriate remedy.

6. Contact Information: If you have any questions or concerns regarding our refund policy, please contact our customer service team at westernsydneyfightclub@gmail.com or call +61 420 698 436

We value your trust and aim to provide you with excellent service and products. This refund policy is in accordance with Australian Consumer Law and underscores our commitment to your satisfaction.

Please note that this policy applies specifically to items purchased from Western Sydney Fight Club's store and equipment offerings.

Last Updated: 07/08/2023

Refund Policy for Saturday Night Fights VIII

This refund policy complies with the Australian Consumer Law (ACL) to ensure transparency and fairness. By purchasing a ticket to the boxing fight night event, you agree to the terms outlined below.

1. Refund Eligibility

Refunds will be provided in the following circumstances:

Event Cancellation: If the event is canceled, ticket holders are entitled to a full refund.

Event Rescheduling: If the event is rescheduled to a new date or time, and you cannot attend the rescheduled event, you are entitled to a full refund.

Major Changes to the Event: If there are significant changes to the event (e.g., change of venue, headline fighters withdrawing), and you are dissatisfied with these changes, you are entitled to a refund.

2. No Refunds for Change of Mind

Refunds will not be issued if you change your mind about attending the event or can no longer attend due to personal circumstances.

3. Case-by-Case Assessment

All refund requests will be assessed on a case-by-case basis, and approval is at the sole discretion of the event organizers. While we strive to be fair and reasonable, refunds outside the stated eligibility criteria are not guaranteed.

4. How to Request a Refund

To request a refund, you must:

Submit your request in writing via the provided contact email or online form.

Include proof of purchase (e.g., receipt or ticket number).

Provide your reason for requesting a refund.

5. Processing Refunds

Refunds will be processed within 14 business days of the request being approved. Refunds will be issued to the original payment method used for the ticket purchase.

6. Additional Information

If you purchased your ticket through a third-party platform, refund requests must be made directly through that platform.

For tickets purchased in groups, refunds will only be processed for the specific ticket holder(s) making the request, provided they meet the eligibility criteria.

7. Contact Information

If you have any questions or need to request a refund, please contact us at:

Email: abpromotions21@gmail.com

Last updated: 03/02/2025